MGM Vehicle Services

Reviews

• ZB

  Zachary Belcher

  Aug 25, 2020
  5.0
  These guys go above and beyond. Hooked me up with a flexible rugged ridge driveline and rescued my Jeep in Fairbanks mid winter after I broke the stock one I had in snowstorm nenana hills. Long story short these these guys will have our business for life.
• DE

  Darrell Evans

  May 11, 2020
  3.0
  I had originally recommended MGM to my family, friends, and coworkers. I will now recommend that no one give any business to this company ever again. I originally had a remote start installed on my truck about 20 years ago, when MGM was located off Arctic Spur (I believe). I have always been happy with the remote start. So when my in-laws needed a remote start on their car a couple years ago, I went to MGM at their current location on Commercial Drive. (I’m still not sure if it is the same owner from 20 years ago). Mike Lasky, the current owner talks a good game about great services, cost savings, etc. So over the next couple of years, I had new headlights installed in two of my vehicles, and then even mechanical work completed on both vehicles because Lasky bragged about the abilities of his mechanic, and again the savings he would provide. When receiving the bills, I didn’t see any savings. We spent thousands of dollars on services. I have since had to spend thousands more at another shop to fix what Lasky’s mechanic supposedly fixed. The aftermarket headlights leaked, allowing moisture inside and causing them to fog. I took my truck back once. They kept it overnight while they supposedly repaired the headlights. Once again this last winter, one of the headlights had standing water inside and was completely fogged up. Upon closer inspection, I found that MGM had broken a piece off the top corner of the lens, allowing water to run inside. They had obviously put a little silicone around the edges and called it good. (All of this required two days, because they needed to dry out the headlight and allow the sealer to cure). I tried to call Lasky the other day. I was advised he was “on the phone,” and would be for quite a while. This appears to be something Lasky tells his receptionist to say, because he’s seems to be on the phone every time I call. I said I would hold for him, which I did for a long time. After several minutes of waiting, the receptionist came back on to say Lasky would be even longer and need to call me back. Not surprising, he never called me, which he has done before as well. I wanted to find out what the product warranty on my headlights was, because I don’t feel that headlights that cost me several hundreds of dollars should have ever leaked when brand new. (Not to mention the installers of these headlights then broke one while supposedly resealing it, still did not fix it, and never told me, the customer that they had broken the headlight. I removed my own headlight at home, used a sealant other than silicone that will hold up better, and filled in the broken corner. (All things that MGM could have done had they taken some care in the product they provide). This has been a hard lesson learned, and has cost me thousands of dollars. (I know of at least one friend that had the same issues with them over aftermarket headlights). I will discourage anyone from using this business. The services provided have been disappointing, and the customer service is horrible. Addition to this review: MGM finally made this right. Although the new lights they offered did not fit my truck, they replaced the leaking lights with new OEM lights for my truck, with a higher quality light output than the original lenses. They also upgraded my light bulbs, so when its all said and done, they made this as right as they could make it.
• OS

  Oscauris Sosa

  Mar 29, 2018
  5.0
  El servicio al cliente es muy cordial y creo que son buenos en su trabajo la camioneta esta trabajando bien el encendido automático.