Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at #19, 101 Bremner Drive, Sherwood Park, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
300 reviews
5 stars
162
4 stars
25
3 stars
8
2 stars
17
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their professionalism and friendliness, others were criticized for rudeness and poor communication.
Wait Times
Many customers reported long wait times and understaffing issues, leading to frustration and dissatisfaction with the service.
Knowledgeable Staff
Several reviews highlighted the expertise and helpfulness of specific staff members, particularly in assisting with driving tests and insurance inquiries.
Membership Issues
There were complaints regarding the necessity of membership for certain services, with some customers feeling that this policy was not clearly communicated.
Overall Experience
While some customers had positive experiences and expressed loyalty to AMA, others indicated they would not return due to poor service and long wait times.
- JBJon Bensler4 days ago5.0We came to this registry for our son's class 5 road test. After a couple of unsuccessful attempts at a different Sherwood Park Registry. Being that my son had not passed previously, I wanted to express some concerns with the examiner at this location. I believe the examiner's name is Karan. He was ABSOLUTLY wonderful to deal with. He sat down with my son and I in the waiting area and I was able to express my concern that the previous examiners all seemed to have different expectations or standards for what they were looking for during the road test. Karan went into detail for the things that he wanted to see from my son during the road test and off they went. I'm not giving 5 stars because my son passed, although he did. I'm giving 5 stars for the fact that Karan spent the time to go over his expectations BEFORE the test. He truly wanted my son and all drivers, to pass, but above all to pass drivers that are safe drivers. I would 100% recommend this AMA location and Karan for your next road test
- NTNoel TannerNov 8, 20251.0I booked my son at this location for a road test. They send the results in a non convertible file that could not be accessed. There is no way to review the feedback. I called AMA. They said it’s a known problem and told me there is nothing they can do about it. It is ridiculous to pay for a service and not get the results/feed back. I would like a refund for this booking if I cannot be provided the results and constructive criticism.
- LLL LNov 6, 20251.0Wanted to make an appointment, willing to remain on hold rather than call back. Message asked for phone number and name or cancel, I cancelled and it said goodbye. See you ama, going to another service! Reply to ama response. Your blanket response had nothing to do with you not meeting my insurance needs. This response is as bad as my initial experience with the phone system you have set up!
- KDKelly DanielsNov 1, 20251.0Customer service was terrible Oct 31 2025x Waited in line for over 30 mins with only 3 people at the customer service counters. The the female worker said she couldn’t help me. Didn’t even try. Went there to book a road test. Drove into Edmonton to a different AMA. Sherwood Park, if I could give you zero I would.
- TSTracey SprouleOct 20, 20255.0Incredible experience with AMA. Had rhe pleasure of being assisted by Petrina Slager who was very professional and friendly. Knowledgeable and efficient! Thank you, Petrina, you made standing in a long line worth it.
Frequently Asked Questions About AMA - Alberta Motor Association
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
Do you offer Commissioner of Oaths services at AMA Sherwood Park?
Yes, AMA Sherwood Park provides Commissioner for Oaths services including administering oaths, affirmations, and solemn declarations for documents used in Alberta.
Can I update my Alberta Health Care Card at AMA Sherwood Park?
Yes, you can visit the Sherwood Park centre to update your Alberta Health Care Card. Check the required documentation on our website before your visit.
Where can I get passport photos at AMA Sherwood Park?
AMA Sherwood Park offers passport photo services. For passport application resources and forms, visit the official Canadian government website or nearby postal outlets.
Do I need an appointment to renew my driver's licence at AMA Sherwood Park?
No appointment is necessary. You can simply visit the centre during business hours to renew your driver's licence.
Does AMA Sherwood Park provide international driver's licences?
Yes, AMA Sherwood Park offers international driver's licence testing for $17.60 plus additional fees upon passing. Visit our website to see what to bring.
What are the operating hours of AMA Sherwood Park?
AMA Sherwood Park is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and major holidays such as November 11 and December 25-26.
Is AMA Sherwood Park wheelchair accessible?
Yes, AMA Sherwood Park provides wheelchair accessible parking to accommodate visitors.
What nearby services can I use when visiting AMA Sherwood Park?
Nearby services include the AMA Driving School for driver education, AMA Insurance for automotive insurance needs, and Sherwood Park Medicentres Family Care Clinics for healthcare.
How can I get to AMA Sherwood Park using public transit?
You can use the Bethel Transit Terminal nearby, which is a bus station providing convenient access to AMA Sherwood Park and surrounding areas.
Are there places to eat or relax near AMA Sherwood Park?
Yes, near AMA Sherwood Park you can enjoy dining at Red Swan Pizza, D Spot Dessert Cafe, or get coffee at Starbucks Canada after your visit.