Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at #141, 2004 50 Ave, Red Deer, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
235 reviews
5 stars
118
4 stars
15
3 stars
13
2 stars
9
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for being dismissive or unkind.
Service Efficiency
Customers frequently mentioned long wait times for both in-person and phone services, leading to frustration and dissatisfaction.
Membership Value
Several reviews questioned the value of the membership, citing high fees and poor service as reasons for considering alternatives.
Roadside Assistance
Experiences with roadside assistance varied, with some customers praising quick and friendly service, while others reported delays and poor communication.
- BSBill Shaw1 day ago5.0Just had an excellent experience withAMA Truck broke down in Red Deer we got a tow truck promptly and got towed to Innisfail they are everything advertised for road emergencies
- MCMartin Joshua Canono3 days ago5.0Staff are very helpful and friendly. Driver education program is awesome. Road test examiner was very calm and professional.
- CCCraevenNov 11, 20255.0Very friendly staff, nice big building, clean and accessible, short lines.
- APAndy Bo PearceNov 10, 20255.0The staff are always friendly here, even when it's busy. I appreciate how gracefully they answer all my questions and never get impatient with me or my lack of knowledge.
- LLLOct 14, 20253.0** 5 Stars for Staff!!! ** 💯 Awesome staff at the Red Deer location. Very helpful and patient!! Shout out to Courtney!! May all your coffee's be fresh and delicious!! ** 3 Stars are for: ** - Signed up for MyPace, savings were phenomenal! I hadn't heard of the program prior to appointment. Was excited, as my mileage is low per year and would save almost 1/2 of my previous rate. Perfect!! .... THEN: - Did my research, after signing up for the program, MyPace device that you plug into your car for the program. The device runs constantly, even when parked, with low mileage - parked a lot - so, the reviews on device point to dead batteries & sometimes electrical issues. Which are not covered & are at the cost to vehicle owner. Living in Alberta, winters are brutal on batteries. And costly. Not for me. The MyPace policy was to start November 1/25. After alot of thought and back & forth in my mind, I decided to cancel MyPace and just take the hit with regular policy. Buying new batteries would not be a savings in the end. And no peace of mind. I had paid a deposit for the first policy. $228. When I cancelled the first policy, I am only getting reimbursed $59 of the $228. Ouch!!! I was unaware that would happen, especially since the start date isn't until November 1/25. With insurance so high, (rates no longer go down with vehicle depreciation), cost of living so high, it pains me that companies hit you where it hurts. $ Do the research prior to signing on the dotted line. My advice. I wish I had. ***Edit*** In response to management. Here's a little breakdown of things: - they ship you device WAY too early - a month! (Then the emails and texts to plug it in ASAP) - There is a charge (see below) for device. You cannot return device period, even unopened and unused. $$ + $228 - auto insurance policy fees + $64 - home policy fees + 5% a month for payment plan + $179 - membership Seems like alot of admin fees for having a membership. Will be shopping around for next year.
Frequently Asked Questions About AMA - Alberta Motor Association
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
Do you have a Commissioner of Oaths service at AMA - Alberta Motor Association in Red Deer?
Yes, AMA offers Commissioner for Oaths services, administering oaths and declarations for documents intended for use in Alberta.
Can I update my Alberta Health Care Card at this AMA location?
Yes, you can update your Alberta Health Care Card at any AMA centre, including this one in Red Deer. Check ama.ab.ca for required documents.
Are passport photo services available at AMA - Alberta Motor Association in Red Deer?
Yes, AMA provides passport photo services at all centres. Application forms for Canadian passports are available online or at nearby postal outlets.
Is it necessary to book an appointment to renew my driver's licence here?
No appointment is required. You can visit the centre during business hours and AMA staff will assist you with renewing your driver's licence.
Does this AMA location offer international driver's license testing?
Yes, international driver's license tests are available for $17.60 plus license costs. Visit the AMA website for detailed information and requirements.
What are the operating hours for AMA - Alberta Motor Association in Red Deer?
The centre is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and specified holidays.
Does AMA - Alberta Motor Association in Red Deer have wheelchair accessible parking?
Yes, this location provides wheelchair accessible parking for customers.
What nearby dining options can I visit before or after my appointment at AMA in Red Deer?
Nearby dining options include Noodlebox for Asian fusion and vegetarian dishes, Toad 'n' Turtle Pubhouse and Grill for bar and grill meals, and Montana's BBQ & Bar for barbecue and comfort food.
Are there any nearby travel-related services close to AMA in Red Deer?
Yes, AMA Insurance, AMA Travel, and AMA Driving School are located nearby, offering insurance, travel assistance, and driving education services.
What are some retail or shopping places near AMA - Alberta Motor Association in Red Deer?
Nearby retail stores include Artemis Jewellers for jewelry, Mark's and Reitmans for clothing, and London Drugs for pharmacy and electronics.