AMA - Alberta Motor Association

3.1
157 reviews

About

Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 11401 99 Street, Grande Prairie, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.

Details

  • Wheelchair accessible entranceAvailable

Location

AMA - Alberta Motor Association
11401 99 Street, Grande Prairie, AB
T8V 2H6, Canada

Hours

Reviews

3.1
157 reviews
5 stars
67
4 stars
16
3 stars
5
2 stars
5
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, including long wait times and unhelpful staff.

Staffing Issues

Many reviews mention understaffing, leading to long lines and slow service during peak hours.

Mixed Experiences

While some customers praised the professionalism and helpfulness of certain staff members, others reported rude and unprofessional behavior.

Membership Concerns

Several customers expressed frustration over the necessity of an AMA membership for basic services, questioning its value.

Insurance Complaints

Numerous reviews highlighted dissatisfaction with insurance services, including high quotes and poor claims handling.
  • AG
    Abby Gillingham
    1 day ago
    1.0
    Made sure to call as soon as they opened because I wanted AMA, unfortunately gave up after and hour of waiting.
  • CW
    Celeste Walsh
    Dec 5, 2025
    1.0
    License center and westland insurance will be your best bet! You will save a lot of time and money and find reliable people!
  • AA
    Andrew
    Nov 22, 2025
    1.0
    Poor service
  • CC
    Chase
    Nov 12, 2025
    1.0
    No service! These guys are non existent. You regret it when you need them most.
  • TM
    Tyler M
    Oct 29, 2025
    5.0
    Compared to the other registry offices in town, the wait times and service is great.

Frequently Asked Questions About AMA - Alberta Motor Association

Do you have a Commisioner Of Oaths?

Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.

Can AMA help me with changing my Alberta Health Care Card?

You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.