Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 11401 99 Street, Grande Prairie, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.1
157 reviews
5 stars
67
4 stars
16
3 stars
5
2 stars
5
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported rudeness and unprofessional behavior.
Wait Times
Long wait times reported for service, particularly during peak hours, with some customers waiting over an hour.
Membership Issues
Customers expressed frustration over needing a membership for basic services and dissatisfaction with the value of the membership.
Staffing Concerns
Many reviews indicated that the business is understaffed, leading to slow service and long lines.
Insurance Experience
Negative experiences reported regarding insurance quotes and claims processing, with some customers finding better rates elsewhere.
- AAAndrew1 day ago1.0Poor service
- CCChaseNov 12, 20251.0No service! These guys are non existent. You regret it when you need them most.
- TMTyler MOct 29, 20255.0Compared to the other registry offices in town, the wait times and service is great.
- BCBoPo CampOct 8, 20251.0Paid for a premium membership and then wouldn't let me use the towing!!? What's the point of paying for a premium membership...don't do it save your money !
- BDBonnie DuncanOct 4, 20251.0Was at the AMA at a little before 9 5 minutes. I waited in my car. Then went to stand at the door. There were three people in front of me. Two were together. So when the doors opened at 9 we stood in line. A guy that just walked in walked up to the lady at the till. She asked what he needed and helped him while we that were there before him had to wait. Not happy. Your employees need to do better. Reply It wasn’t about waiting in line it was the fact that she helped someone not in the line
Frequently Asked Questions About AMA - Alberta Motor Association
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
What services related to Commissioner for Oaths does AMA - Alberta Motor Association offer?
AMA provides Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. More details at ama.ab.ca/registries/personal/commissioner-for-oaths.
Can I update my Alberta Health Care Card at AMA's Grande Prairie centre?
Yes, you can update your Alberta Health Care Card at any AMA centre, including Grande Prairie. Check required documents at ama.ab.ca/registries/personal/update-alberta-health-care.
Does AMA - Alberta Motor Association offer passport photo services?
Yes, all AMA centres offer passport photo services. For passport application forms and guidance, visit ama.ab.ca/personal/passport-photo or canada.ca for official applications.
Do I need an appointment to renew my driver's licence at AMA Grande Prairie?
No appointment is needed. Simply visit the centre and staff will assist you with your driver's licence renewal.
Can I obtain an international driver's licence at the AMA Grande Prairie centre?
Yes, AMA offers international driver's licence testing for $17.60, plus licence costs after passing. Visit the website and search 'Drivers Licence Testing' for requirements.
How can I get an in-transit permit for my vehicle at AMA Grande Prairie?
You can get an in-transit permit by visiting the registry services in centre or online. More information is at https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit.
What are the membership costs at AMA Grande Prairie?
Membership costs vary based on your needs. Visit ama.ab.ca/membership/join/compare to explore membership types and pricing.
Are AMA registry services available to non-members?
Registry services are member-exclusive. However, non-members can access services when accompanied by an active AMA member. Membership offers many benefits and rewards.
What nearby services can I find close to AMA Grande Prairie for my automotive or travel needs?
Near AMA Grande Prairie, you can find AMA Insurance and AMA Travel for insurance and travel services, as well as AMA Driving School for driver education.
Are there grocery or retail options near AMA Grande Prairie for convenient shopping?
Close to AMA Grande Prairie are Freson Bros. Grande Prairie, a supermarket and bakery, Safeway Wine & Spirits for beverages, and Value Village thrift store for clothing and more.
What financial and legal services are available near AMA Grande Prairie?
Nearby you can access ATB Financial for banking services, Bang Accounting for accounting, and legal support from True North Signature Services and Lormit Legal Support Solutions.