Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 5040 Manning Dr NW, Edmonton, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
328 reviews
5 stars
207
4 stars
29
3 stars
8
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times, both in-person and on the phone, leading to frustration and dissatisfaction.
Road Test Experience
Several customers had positive experiences with road test instructors, particularly Karan and Dimitri, who were noted for their supportive and professional demeanor.
Membership Issues
There were complaints about the necessity of membership for services, with some customers feeling misled about access to services without being a member.
Insurance Concerns
Customers expressed dissatisfaction with insurance premiums and the handling of claims, citing high costs and poor communication regarding policy changes.
- AMAisha Mohamed2 days ago5.0I had a great experience at AMA Manning for my driving test. Edwin, my examiner, was incredibly calm and respectful. He made the whole test feel much less stressful. The staff, especially the receptionist, were so kind and welcoming. Overall, such a positive experience. Highly recommend!
- HSHarkamal SahotaNov 14, 20255.0I had a very good experience with my road test My examiner was Karan and he made sure I was calm and ok to take the road test by encouraging me to take a break and drink some water when I was feeling very nervous. I recommend AMA Manning for your road test.
- KHK HNov 12, 20255.0Had my road test with Karan and I enjoyed the process with him. He helped me with my anxiety and nerves through his calm and collected demeanor. I'd also like to give a shout-out to the front desk receptionist - she was very professional and lovely to speak with. She communicated really well, and congratulated me when I passed the test. Lovely interactions with AMA staff overall.
- ZLZaria LawrenceNov 11, 20255.0I did my test yesterday afternoon and the guy was professional didn't do anything to make me feel uncomfortable or to nervous, I passed and I'm so thankful that I trusted to come to ama I had a few family members recommend ama and I will be definitely be recommending it for others, thanks for the great experience
- MOMaria Jhelmy OrinionNov 1, 20251.0IF I COULD ONLY GIVE -5 STARS My husband's experience with the road test instructor yesterday, October 31st at 3:45 PM was terrible. The instructor was extremely rude and unprofessional. His mean and inappropriate behavior began almost immediately, specifically on the drive toward Manning Drive and 137th Ave. He disqualified him without notice after just 1-2 minutes of driving. He also failed to introduce himself. This unacceptable conduct made the test much more stressful. I urge others not to take their road test here. It is just a waste of time and money!
Frequently Asked Questions About AMA - Alberta Motor Association
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
What services does AMA provide regarding oaths and affidavits?
AMA offers Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents used in Alberta.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your Alberta Health Care Card at any AMA centre. Documentation requirements are detailed on their website.
Does AMA host shredding events regularly?
Shredding events for this year have ended. Dates for 2024 will be posted on the AMA website starting March 6.
Can I get my passport photo taken at AMA?
Yes, all AMA centres offer passport photo services. They also provide resources and forms for Canadian passport applications.
Do I need an appointment to renew my driver's licence at AMA?
No appointment is necessary. You can visit any AMA centre to renew your driver's licence and receive assistance from staff.
Is it possible to obtain an international driver's licence at AMA?
Yes, AMA offers international driver's licences. The test costs $17.60 plus the licence fee. Details on required documents are available online.
Where is AMA - Alberta Motor Association located?
AMA is located at 5040 Manning Dr NW, Edmonton, AB T5A 5B4, Canada.
What are the opening hours of AMA Edmonton Manning centre?
AMA is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
What nearby places can I visit when I come to AMA at Manning Dr NW?
Nearby places include AMA Driving School, AMA Travel, Lube City automotive services, and Manning Crossing Car Wash, allowing easy access to driving lessons, travel planning, vehicle maintenance, and car cleaning.
Are there food and coffee options near the AMA centre at Manning Dr NW?
Yes, nearby you can find Tim Hortons, Starbucks, and Smitty's Restaurant & Lounge, great for grabbing coffee or a meal before or after your visit.
How can nearby transit and services benefit me when visiting AMA?
Nearby places such as Western Union and Safeway stores offer convenient financial and retail services, so you can complete multiple errands efficiently while visiting AMA.