Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 10310 G.A. MacDonald (39A) Ave NW , Edmonton, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
AMA - Alberta Motor Association
10310 G.A. MacDonald (39A) Ave NW, Edmonton, AB
T6J 6R7, Canada
Hours
Reviews
3.7
496 reviews
5 stars
294
4 stars
29
3 stars
20
2 stars
21
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting long wait times and unhelpful staff.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, overall experiences varied widely.
Wait Times
Numerous reviews highlighted excessively long wait times both in-person and on the phone, often exceeding two hours.
Insurance Issues
Customers expressed frustration with insurance processes, including high costs, poor communication, and delays in policy activation.
Driving Instruction
Positive feedback was received for driving instructors, particularly Karan, who was noted for his professionalism and supportive teaching style.
- WKWalter Krebs1 day ago5.0Renewing my driver's license. Effecient and polite.
- JSJ. S.3 days ago2.0Waited on hold for over 15 mins, repeated hearing msg: "your call is very important, we will be with you shortly". First msg said 8 min wait, due to busy times!! Ended up hanging up after 20 mins.
- DRDaryle RimmerNov 5, 20251.0Computer problems. Waited fifteen minutes without moving in line up. Drove over to Armor Insurance and Registries and got my renewals done.
- DGDiana GuenetteOct 29, 20255.0Always a good experience. Staff are professional and nice. Service was quick and I was in and out within 30 minutes. Highly recommend.
- UAUthman AliOct 25, 20255.0I always drove by this place but actually coming inside it looks as impressive as it does outside. Lots of sunlight in the day time and really clean, the receptionist is always busy but makes sure you are looked after no matter what your need. Employees are super chill and friendly and are very understanding if you show them kindness back.
Frequently Asked Questions About AMA - Alberta Motor Association
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
What services does AMA - Alberta Motor Association offer related to Commissioner of Oaths?
AMA offers Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. More info at ama.ab.ca/registries/personal/commissioner-for-oaths.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your health care card at any AMA centre. Visit ama.ab.ca/registries/personal/update-alberta-health-care for required documentation details.
Do I need an appointment to renew my driver’s licence at AMA?
No appointment is needed. You can simply visit any AMA centre and the registries team will assist with your driver’s licence renewal.
Does AMA provide passport photo services and passport application resources?
Yes, AMA centres offer passport photo services. They also provide information on applying for Canadian passports and application forms can be downloaded online or obtained at nearby postal outlets.
Are there any upcoming shredding events hosted by AMA?
This year’s shredding events have concluded. Dates for 2024 shredding events will be listed on AMA's website starting March 6.
Is the AMA registry open on Sundays or holidays?
No, the AMA registry at 10310 G.A. MacDonald (39A) Ave NW is closed on Sundays and holidays including November 11, December 25, and December 26.
What are the AMA - Alberta Motor Association's operating hours?
The centre is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed Sundays.
Can I get an international driver’s licence at AMA?
Yes, AMA offers international driver’s licence testing for $17.60 plus the license cost. Details are available on AMA’s website under ‘Drivers Licence Testing’.
How can nearby AMA Insurance and AMA Driving School benefit me when visiting AMA?
You can conveniently access related services like insurance at AMA Insurance and driver education at AMA Driving School, both near the AMA registry, making your visit more efficient.
What dining options are available near the AMA office at 10310 G.A. MacDonald Ave NW?
Nearby restaurants such as Olive Garden, Montana’s BBQ & Bar, and New Gurkha Indian Restaurant & Bar offer a variety of cuisines to enjoy before or after your AMA visit.
Are there shopping and accommodation options close to the AMA - Alberta Motor Association?
Yes, Walmart Canada and Zellers provide shopping nearby, and Economy Inn and Derrick Motel offer accommodation options near the AMA location.