Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at 3650 20 Ave NE, Calgary, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
415 reviews
5 stars
182
4 stars
51
3 stars
15
2 stars
20
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times and unresponsive staff, leading to frustration and dissatisfaction.
Staff Professionalism
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of courtesy.
Service Efficiency
Customers frequently mentioned slow service and inadequate staffing, resulting in long lines and delays.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their helpfulness and professionalism.
Membership Value
Long-time members expressed disappointment with the decline in service quality and increasing costs, leading to considerations of switching providers.
- JPJan P1 day ago5.0always an absolute pleasure do my driver paperwork stuff here
- SBsamantha brown3 days ago5.0Deldeka was very friendly and helpful.
- JSJohn SNov 12, 20251.0Having just one staff member serving the registry lineup is just plain sad. Go here if you have lots of time left in your life and are looking to waste it here standing in queue
- CCCaroline Luísa Chaves CardosoOct 25, 20251.0We waited about 30 minutes to be helped by a representative named Alma Koleci. We had some simple questions about our car and tenant insurance policies, such as whether someone not listed on the policy could drive the car. Instead of giving direct answers, she gave us long explanations that felt more like lectures than helpful information. Throughout the conversation, she often avoided answering clearly, and we had to repeat our questions several times. The whole experience was frustrating and exhausting. She even made a comment at the end saying, “You guys don’t come back for my help, just talk — I’m joking,” which felt unprofessional. The meeting took far too long for such simple questions, and her tone made us feel talked down to. I’ll definitely avoid this location in the future.
- MMMCOct 9, 20255.0What a bittersweet moment this is. Two months ago, my daughter faced a difficult experience when she was denied the opportunity to take her road test due to concerns about her visibility and not meeting the proper requirements. The supervisor at the time was unprofessional and indifferent to our worries, which made us feel overlooked and disappointed. When I shared our concerns with the branch manager, she sincerely apologized and took immediate steps to ensure my daughter wouldn't face such treatment again. She has supported us tirelessly, ensuring my daughter has everything she needs to be ready for her test. After months of waiting and perseverance, my daughter finally got the chance to retake her road test and was overjoyed to pass. I want to deeply thank Patty for her kindness and dedication. She truly went above and beyond to restore our faith and make my daughter feel valued and cared for.
Frequently Asked Questions About AMA - Alberta Motor Association
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
Do you offer Commissioner for Oaths services at AMA?
Yes, AMA provides Commissioner for Oaths services, administering oaths, affirmations, and solemn declarations for documents used in Alberta.
Can I update my Alberta Health Care Card at AMA?
Yes, you can update your Alberta Health Care Card at any AMA centre. Check ama.ab.ca/registries/personal/update-alberta-health-care for required documentation.
Are there upcoming shredding events at AMA?
This year's shredding events have concluded. Shredding dates for 2024 will be announced on AMA's website starting March 6.
Can I get a passport photo taken at AMA?
Yes, passport photo services are available at all AMA centres. You can also find Canadian passport application forms at your nearby postal outlet or online.
Do I need an appointment to renew my driver’s licence at AMA?
No appointment is necessary. You can visit any AMA centre to renew your driver's licence and receive assistance from the registries team.
Does AMA offer international driver’s licences?
Yes, AMA offers international driver’s licences. The test fee is $17.60 plus the cost for the licence after passing. Details are on the AMA website under 'Drivers Licence Testing'.
Can I obtain an in-transit permit for my vehicle at AMA?
Yes, in-transit permits can be obtained in-centre or online through AMA's registry services. More info is available at ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
Where is AMA - Alberta Motor Association located in Calgary?
AMA is located at 3650 20 Ave NE, Calgary, AB, T1Y 6E8. The centre offers a variety of automotive and personal registry services.
What are the hours of operation for AMA in Calgary?
AMA is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and statutory holidays.
What nearby places can I visit around AMA in Calgary?
Nearby you can find AMA Insurance, AMA Travel, AMA Driving School, Calgary Sunridge Centre shopping mall, and various restaurants like Hot Million Indian Cuisine and Tim Hortons, making it convenient to combine errands or meals with your AMA visit.
Is there a popular shopping centre near AMA Calgary that I can visit?
Yes, Calgary Sunridge Centre is close by, offering a range of retail stores, dining options, and services to complement your visit to AMA.
Are there dining options near AMA Calgary?
Yes, nearby dining options include Hot Million Indian Cuisine, Applebee's Grill + Bar, Tim Hortons, Max's Restaurant, and Popeyes, great for grabbing a meal before or after your appointment.
Where can I find automotive-related services near AMA Calgary?
Nearby automotive services include AMA Insurance, AMA Driving School, Mobil Mart gas station, ExxonMobil, and Esso Canada for convenience and vehicle needs.