Explore Castaway Cove where the Wheeler family became shipwrecked and used remains from the ship to design two unique adventures. Choose from the shipwreck bay course which takes you through caves, and past thunderous waterfalls, or head to the Crow’s nest, which travels to the top of the cove with amazing aerial views of waterfalls and plant life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.