Numerous reviews highlighted rude and unhelpful staff, leading to negative experiences for customers.
Food Quality
The buffet received consistent criticism for its limited options and poor quality, with some customers reporting food poisoning.
Pricing Concerns
Many customers felt that the pricing was high for the value received, especially regarding food and ride access.
Family Entertainment
Despite the issues, several reviews noted that the venue offers a variety of activities that families enjoyed, making it a fun destination.
Management Response
Some customers appreciated the prompt response from management regarding complaints, indicating a willingness to address issues.
CW
Chenyu Wnag
4 days ago
1.0
A woman with green hair was very unfriendly towards us. It was our first time coming here to have some fun, and she seemed extremely unfriendly for no apparent reason. Then we went to play with claw machines. We didn’t know that we needed to go through an employee to enter, and no one bothered to check on us. Suddenly, she came over, looking displeased, and made us wait for a long time. She also spoke to someone higher up, whom I didn’t recognize. It was a very unpleasant experience.
TS
tray Stone
Jan 4, 2026
3.0
Absurdly expensive. Had I known the prices beforehand, I would have definitely gone with another option. The food was kind of sad. Fun was had by all but the buyers remorse was bad enough to push me away from ever considering a return visit.
CR
Copper Key Racing
Jan 3, 2026
3.0
Hate the name. For that, 3 stars. Austin's what? Austin's amusement park? Well then, say so!
Edit: I see your reply... How about Austin Family Fun Center? Should please everyone... but you really need to work on that name. Austin's Park is EXTREMELY GENERIC!!! Many people assume I'm telling them to meet me at the park. Then, they ask, "what park?" When I tell them, "Austin Park in Pflugerville." Then, they say, "wait. It's in Austin? Or in Pflugerville?"
The discussion about the stupid name ends up going on forever.
Change it! It's stupid not to.
HA
Hany Ahmed
Dec 24, 2025
1.0
Everything was going well until we were trying to get on a carousel ride with my 5 and 2 year old , the company policy is that if you are not tall enough to ride alone that an adult has to hold you and that’s the same everywhere but It was new to me that you have to pay an extra full ticket ($8) to stand there an hold your son , talked to management everyone is just stating company policy and sent kids crying on Christmas Eve , thank you but we will not be returning again and yes I am not being cheap but it doesn’t make any sense
AG
Audrey Goines
Dec 21, 2025
2.0
Highly disappointed! Only food on the “buffet” was pizza and dry pasta and bread sticks when the ads on tik tok showed it to be way better! No options and looked & tasted like the food had been out since they opened at 11am! Could have went to the local little Caesar’s & got a better meal! Rude staff..came from Buda for the first time but definitely will not be making another trip..epic FAIL!
Austin's is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday from 11:00 AM to 11:00 PM, Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Austin's offer any special hours during holidays?
Yes, Austin's has special holiday hours such as opening from 10:00 AM to 10:00 PM on November 24, 25, and 26, 2025, closed on November 27, and open 10:00 AM to 11:00 PM on November 28, 2025.
When is the buffet available at Austin's?
The buffet is open on Saturdays, Sundays, and most school holidays from 11:00 AM to 7:00 PM.
What outdoor attractions does Austin's have, and when do they close?
Austin's features outdoor attractions that close 30 minutes prior to the business closing time every night.
What dining options are available at Austin's?
Austin's offers a bar and grill with a menu available online at https://austinspark.com/bar-grill/ and a buffet available on weekends and holidays.
Is there a happy hour at Austin's? If so, when is it?
Yes, Austin's offers Happy Hour Monday through Friday from 4:00 PM to 7:00 PM.
What categories of entertainment and services does Austin's provide?
Austin's is an amusement park, arcade, miniature golf course, bar, and amusement & theme park all in one venue.
How can I contact Austin's for more information?
You can contact Austin's by phone at +1 512-670-9600 or by email at info@austinspark.com.
What nearby attractions can I visit before or after enjoying Austin's?
Nearby you can visit Austin's Park, which includes an amusement park, pizza restaurant, and go-kart club, and REVL Social Club, a cocktail bar and American restaurant, perfect spots to complement your visit.
Are there any car or automotive services near Austin's?
Yes, nearby automotive-related services include Tenpoint Auto Center, Interstate Auto Sales, and Kyrish Truck Center of Austin North.
What local businesses offering landscaping or home improvement supplies are near Austin's?
Near Austin's, you can find John Deere Landscapes, SiteOne Landscape Supply, and Lauren Concrete for your landscaping and home improvement needs.