Business Details
About
Cocktail Lounge
The Capital One Lounge at DFW is your escape from the airport crowd. In a rush? Select from our grab & go station of fresh, flexible food options to cater to diverse dietary needs. If you have time to spare, enjoy a restaurant quality dining experience with regionally sourced selections created by local chefs. Grab a seat at our full bar and sip on local flavors: from craft cocktails to local beers and a curated wine selections. Grab a table, or private space, to get work done with convenient outlets to charge devices & high-speed WiFi to keep you connected. Find your calm in a relaxation room, break a sweat in our cycling & yoga room, then freshen up in a shower suite. The Lounge is located in Terminal D near Gate D-22.
Details
- Dine-inAvailable
- TakeoutAvailable
- Cash onlyNot available
- Drive-throughNot available
Location
Hours
Reviews
4.1
1,591 reviews
5 stars
1,098
4 stars
108
3 stars
59
2 stars
65
1 star
261
- UUUnkleMeesh5 days ago5.0This is my 4th time visiting the Capital One Lounge at DFW as a Venture X cardholder, and every visit just reinforces why I love this place. The vibe, the food (great vegetarian options!), the bar, the relaxation zones—everything is always top-tier and makes travel so much smoother. Huge shout-out to the front desk staff on the 5th floor. They are always welcoming, efficient, and professional. Special praise to Krezia (apologies if I spelled that wrong!)—I was rushing and on a business call and she helped accommodate me immediately; also Jose! . Their kindness and quick assistance made a stressful moment go flawlessly. Truly above and beyond service. This lounge is a dream before a connecting flight—clean, well-organized, great atmosphere, and staffed by people who genuinely care. Thank you to the entire team for consistently making travel feel elevated and effortless. Highly recommend!
- MMMatt5 days ago1.0Not sure why you would build a lounge that can’t accommodate your customers on a Saturday afternoon let alone a Tuesday weekday at 1pm. 2 hour waits are causing majority of the people to just leave. You can tell that the staff is fed up with this as much as the guests are. Answers are short, repetitive and insincere. I don’t blame them at all. Bad management and design of this lounge is causing stress for all involved.
- FLFreetirement Randy & LoriNov 15, 20254.0Flying through DFW we had time to stop at this lounge. We had to get on the wait list but we were admitted within 10 minutes. The staff was very nice and helpful. The seating was adequate and comfortable. There were plenty of outlets for charging your electronics. There are only four unisex bathrooms. Long lines can happen. They need at least a couple more. The food was good. Some items better than others. They did come around and offer specialty coffee which was nice. The bar didn't open until 10 am. I don't know if that was because it was a Sunday or that is normal. It should open sooner. The staff were constantly cleaning and assisting patrons. We are looking forward to our next visit.
- SBSean BNov 12, 20252.0I want to start by saying I love the Capital One Lounge and have been coming since its conception as a Venture X card member. With that being said, I encountered the most rude individuals, Reggie and Don. They need customer service training immediately. We checked in onto the waitlist and as we were in the elevator coming into the lounge after getting our text it was time, and confirming with the people we checked in with outside of the lounge on the ground level, we were told we were removed from the list by the front desk at the lounge. What we thought would be an easy check in since we showed up within 10 minutes, but no had to argue and press the issue for 8 minutes until they understood what happened and ultimately let us in. They originally wanted to put us back on the waitlist which was laughable considering we were there had already waited, and the lounge was dead, tons of empty tables and seats, yet they wanted to fight their customers on this. Customer service & Hospitality 0 Food 10.
- AAAmmar AlbadriNov 10, 20251.0I am a frequent flyer through DFW Airport and a regular visitor to the lounge, so I’m familiar with the typical wait times. However, today’s experience was by far the worst. After waiting for nearly an hour on the list, I received a notification that it was my turn. Before I even made it to the entrance, I received another message stating that I had been removed from the list and could not enter. I briefly stepped away to check my flight status and returned immediately, but the staff refused to let me in and insisted I would need to rejoin the waitlist for another hour. When I requested to speak with a manager, the situation only worsened. The staff—specifically two receptionists—appeared unprofessional and dismissive. They seemed to make up their own policies and, when questioned, began speaking to each other in another language while looking at me, which came across as disrespectful and unprofessional. This experience reflects poorly on the lounge’s customer service standards. I strongly recommend additional training for the front desk team on professional communication, customer handling, and adherence to consistent policy.
Frequently Asked Questions About Capital One Lounge at DFW
Where is the Capital One Lounge in Dallas Fort Worth International Airport?
Terminal D near gate D22
What services and amenities are offered at a Capital One Lounge?
Capital One Lounges offer a range of services and amenities at no additional cost:
High-speed WiFi
Grab & go food
Dining stations
Full bar*
Coffee bar
Luggage lockers
Cycling & yoga
Relaxation rooms
Multi-faith room
Shower suite
Parent's room
All of these offerings are on a first-come, first-served basis and can’t be reserved in advance. Certain services and amenities—such as cycling and yoga rooms, shower suites, relaxation rooms and meeting rooms—are dependent on the Lounge location.
*Charges may apply for some premium liquors.
How can I access the Capital One Lounge?
Venture X cardholders and their authorized users or account managers can enjoy unlimited complimentary access, plus complimentary entry for two guests per visit—and special pricing of $45 per visit for additional guests.
Venture & Spark Miles (Venture, Spark Miles, Capital One Miles) cardholders receive 2 complimentary visits towards their account per calendar year. Additional visits can be purchased for a discounted rate of $45.
All other cardholders & non-customers can enter at the standard rate of $65.
Children under 2 can enter for free with a supervising parent or guardian. Access to all amenities is included with Lounge entry.
Cardholders must use their Capital One card to qualify for complimentary or discounted access. Additionally, all visitors who have a boarding pass for a departing or connecting same-day flight, up to 3 hours before their departure time.
Lounge entry is subject to availability and access can be redeemed or purchased at the check-in desk. Advance reservations are not available at this time. We ask that all visiting the Lounge follow our Code of Conduct.
Can I pay to use the Capital One Lounge if I’m not a Capital One cardholder?
Capital One Lounges are open to all travelers at the standard rate of $65.
Children under 2 can enter for free with a supervising parent or guardian. Access to all amenities is included with Lounge entry.
Venture & Spark Miles (Venture, Spark Miles, Capital One Miles) cardholders receive 2 complimentary visits towards their account per calendar year. Additional visits can be purchased for a discounted rate of $45.
Cardholders eligible for discounted or complimentary access must use their Capital One card to qualify.
Can I go to the Capital One Lounge after my flight?
All visitors must present a boarding pass for a departing or connecting same-day flight. Guests can’t enter with boarding passes for arriving flights with no connection. Guests can enter up to 3 hours before their departure time.
What is the Code of Conduct for Capital One Lounges?
Our promise to you, and our ask of you.
We welcome anyone who walks through our doors, and we’ll always treat you with respect and dignity — whether you’re a Capital One customer or not.
We simply ask you to treat us and your fellow travelers with respect and dignity, too. That means using this space as it’s intended, being considerate of others, and acting responsibly. Our Team Members will immediately address any behavior that makes people feel unsafe or unwelcome.
Thanks for helping make this an enjoyable experience for everyone — happy travels!
Can my account manager or authorized user use their card to access the Lounge?
Yes, Venture X authorized users and account managers also receive unlimited complimentary access for themselves and up to two guests per visits.
Venture and Spark Miles authorized users and account managers may use the account’s 2 complimentary visits per year. Additionally, they are eligible for the same discounted rate of $45 as the primary cardholder.
Can I bring my pet, emotional support, or service animal into the Lounge?
Yes, service animals, emotional support animals, and pets are welcomed in the Lounges.
Please note that some Capital One Lounge locations may have different requirements based on local laws and health department regulations. If you have any questions, please ask at Reception.
Pets, emotional support animals or service animals are the responsibility of their owner. Capital One is not responsible for any issues or incidents that arise from pets, emotional support animals or service animals being present in the Lounge.
Should a pet, emotional support animal, or service animal misbehave or threaten the safety of a guest or staff member, we will prompt the owner to get the animal under control. If the service animal continues to exhibit dangerous or disruptive behavior, we reserve the right to ask the handler to remove the animal from the Lounge.
I left an item in the Lounge. How can I retrieve it?
Per airport procedures, items left behind are turned over to Airport Security for safekeeping.
Does the Lounge offer any banking services?
No, Capital One Lounges do not offer banking services.
Where exactly is the Capital One Lounge located within Dallas Fort Worth International Airport?
The Capital One Lounge is located in Terminal D near gate D22 at Dallas Fort Worth International Airport.
What amenities can travelers expect at the Capital One Lounge at DFW?
Guests can enjoy high-speed WiFi, grab & go food, dining stations, a full bar with local craft cocktails and beers, coffee bar, luggage lockers, cycling and yoga rooms, relaxation rooms, multi-faith room, shower suite, and a parent's room. Amenities are available on a first-come, first-served basis.
Who is eligible for complimentary or discounted access to the Capital One Lounge?
Venture X cardholders and their authorized users or account managers receive unlimited complimentary access plus two free guest passes per visit. Venture and Spark Miles cardholders get two complimentary visits annually with discounted rates for additional visits. Other travelers may pay the standard $65 entry fee. All visitors must have a same-day boarding pass and use a Capital One card where applicable.
Can non-Capital One cardholders access the lounge, and if so, what is the cost?
Yes, non-Capital One cardholders can enter the lounge at the standard rate of $65. Children under 2 may enter free with a supervising adult. Capital One cardholders may qualify for complimentary or discounted access using their card and boarding pass.
What are the lounge's operating hours at DFW?
The Capital One Lounge at DFW is open daily from 5:00 AM to 10:00 PM. Hours may change without notice, and holiday hours may vary, such as opening from 8:00 AM to 8:00 PM on November 6, 2025.
Are pets, emotional support, or service animals allowed inside the lounge?
Yes, the lounge welcomes service animals, emotional support animals, and pets. Owners are responsible for their animals and must maintain control. Misbehaving animals may be asked to leave to ensure safety and comfort for all guests.
Are banking or financial services provided at the Capital One Lounge?
No, the lounge does not offer banking services; it is a relaxation and hospitality space for travelers.
How does Capital One Lounge at DFW compare or interact with other nearby lounges such as the Qantas Lounge or American Airlines Flagship Lounge?
The Capital One Lounge offers a unique experience with amenities like cycling and yoga rooms and regionally sourced dining, complementing nearby lounges like Qantas Lounge and American Airlines Flagship Lounge. Travelers can choose lounges based on airline affiliations, amenities, or location within Terminal D for convenience during their travels.
What nearby dining options are available for travelers who might want to grab a meal outside the Capital One Lounge?
Nearby eateries include Bar Louie, Whitetail Bistro, Panda Express, Shake Shack, Buffalo Wild Wings, and Chick-fil-A, offering a variety of cuisines from gastropub to fast food. Travelers can explore these dining spots before or after visiting the lounge for additional options.
Are there nearby transportation points that assist travelers in accessing the Capital One Lounge at DFW?
Travelers can use the DFW Airport Skytrain within the airport complex, which facilitates movement between terminals including Terminal D where the Capital One Lounge is located, making it easier to reach the lounge during layovers or before departures.