Business Details
About
Arcade
City Jump Family Entertainment Complex is an arcade that provides family fun for all ages in St. Louis, MO.
Details
- Free parking lotAvailable
- Kid friendlyAvailable
Location
City Jump Family Entertainment Complex
7400 Natural Bridge Road, St. Louis, MO
63121, United States
Hours
Reviews
4.4
64 reviews
5 stars
49
4 stars
5
3 stars
2
2 stars
1
1 star
7
- BSBrittany K. SmithNov 15, 20255.0The staff is exceptionally nice! I'm a balloon stylist and I showed up an hour before a party was scheduled to start as a vendor and they were accommodating me like I paid for the room :-) Hot wings and fries are solid as well
- SSShebambooNov 8, 20254.0Family friendly place, clean, and fun for the little ones. Plan on spending some change if you want to engage the adolescent in your life, especially if they're a gamer. Enjoyed the bumper cars and bowling with the kiddos. Even enjoyed myself some city jump house punch/hooch whatever, it did the job. Each worker I encounter was pleasant and gave great service. I thoroughly enjoyed myself, as did the children (cause it was a kid party).
- LTL ThomasNov 2, 20255.0City Jump is a great place for everyday fun, birthday parties, and family entertainment! The employees are friendly, the environment is family oriented and the establishment is very clean! They have great food selections! Would recommend this to friends or family!
- JCJamey CurryOct 27, 20255.0Great spot, clean and updated. Lots of unique and fun play spaces for the kids. Close to airport, so we brought our 5 year old daughter here to kill time for a delayed flight and she had a blast. Would come again, highly recommend.
- MGMariah GauseOct 20, 20251.0I went for the first time yesterday to enjoy my cousin birthday . The lady up front when you checking in was very disrespectful and had a non pleasant attitude the whole time I got there and until I left . I will not be coming back the customer service is horrible . The guy in the kitchen was disrespectful as well even though he messed up our order .
Frequently Asked Questions About City Jump Family Entertainment Complex
How much does it cost to enter City Jump FEC? How do PowerCards and PowerPoints work?
There is no entry fee for City Jump FEC. Customers are required to purchase a PowerCard and load it with the desired amount of money. Games and attractions have varying costs. The PowerCard system allows for a "pay as you play" approach, where you can add funds as needed. PowerCards are reusable, and any remaining balance may be used on future visits. PowerPoints accumulated on the card do not expire. Please note that PowerCards are non-refundable, meaning the monetary value cannot be exchanged for cash. In the event of a lost card, we can replace it if you provide the 8-digit number on the back, transferring any remaining balance at the time of inquiry.
I have a group of 50 or more. Are there packages available for my group?
City Jump FEC offers package options for large groups of 50 or more. Reservations are required for these group packages. To discuss available options and make a reservation, please contact our event coordinator at (314) 766-4747.
Can I bring in my own cake and/or ice cream if I am not reserving a birthday party package?
City Jump FEC does not permit outside food items such as cake, ice cream, or other refreshments in the common areas or any tabled sections of the facility. This policy extends to balloons, presents, and similar party items. The use of birthday party rooms is exclusively for customers who have purchased a birthday party package. If you're interested in hosting a birthday celebration at City Jump FEC, we recommend contacting us at least 72 hours in advance to reserve a date for your child's special occasion.
Can I bring outside food?
Outside food or drinks are NOT allowed by any means.
Is there an entry fee to visit City Jump Family Entertainment Complex? How do I pay for games and attractions?
There is no entry fee to City Jump FEC. You need to purchase a reusable PowerCard and load it with money to pay for games and attractions. You can add funds as needed and any remaining balance can be used on future visits.
Does City Jump offer packages for large groups? How can I book one?
Yes, City Jump provides packages for groups of 50 or more. Reservations are required. Please contact the event coordinator at (314) 766-4747 to discuss options and book your group package.
Can I bring my own food, such as cake or ice cream, if I am not reserving a birthday party package?
Outside food, including cake and ice cream, is not permitted in common or tabled areas unless you have purchased a birthday party package. Balloons and presents are also not allowed without a party reservation.
Are outside food or drinks allowed at City Jump Family Entertainment Complex?
No, outside food or drinks are not allowed inside the facility under any circumstances.
What are the operating hours of City Jump FEC throughout the week?
City Jump is open Monday to Thursday from 3 PM to 9 PM, Friday from 3 PM to 11 PM, Saturday from 11 AM to 11 PM, and Sunday from 11 AM to 9 PM. The facility is closed on Thanksgiving Day and Christmas Day.
What types of payment does City Jump Family Entertainment Complex accept?
City Jump accepts various payment options including American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, and Zelle.
Does City Jump have free parking available?
Yes, City Jump provides a free parking lot for its customers.
Are children welcome at City Jump Family Entertainment Complex?
Yes, City Jump welcomes children and provides family-friendly entertainment suitable for all ages.
What nearby places can I visit before or after my visit to City Jump?
Near City Jump, you can visit several interesting places such as Value Village Thrift Store for shopping, and City Jump is close to convenience stores like bp for quick stops. Additionally, there are dining options nearby like Cougars bar and restaurant and Oscar's Cafe for a meal.
Are there nearby postal services close to City Jump Family Entertainment Complex?
Yes, there are multiple postal services nearby including Post Office-Normandy, US Post Office, and United States Postal Service, convenient for mailing needs before or after your visit.
Can I find other family or community services near City Jump?
Yes, nearby community and family services include Greendale, Missouri community center, Arch Kids Academy preschool, and The Core Collective at Saint Vincent for social and mental health support.