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Industrial Equipment SupplierManufacturerHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Industrial is a leading industrial supply chain service provider of PVF, MRO and specialized services, focused on helping customers solve challenges through quality people, quality products and quality processes. Our technical expertise, national footprint and extensive inventory help to reduce lead times, minimize downtime and increase productivity.
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- TTTheHonoredOneJul 6, 20225.0Great industrial site for big companies!
Frequently Asked Questions About Ferguson Industrial
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What services does Ferguson Industrial provide?
Ferguson Industrial is a leading supply chain service provider offering PVF, MRO, and specialized services, aiming to reduce lead times, minimize downtime, and increase productivity with quality people, products, and processes.
What are the regular business hours of Ferguson Industrial in Richmond, VA?
Ferguson Industrial is open Monday through Friday from 7:00 AM to 5:00 PM and closed on weekends.
Are there any special holiday hours or early closings for Ferguson Industrial?
Yes, Ferguson Industrial closes early on December 24th and December 31st, and is closed on holidays including Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
How can I get assistance with the Ferguson.com website?
You can contact Ferguson's customer support team at 888-222-1785 or email customer.support@ferguson.com for help during their Monday to Friday, 8 a.m. to 8 p.m. EST hours.
What types of payment does Ferguson.com accept?
Ferguson.com accepts Visa, Mastercard, and American Express credit cards for product purchases.
Does Ferguson.com offer financing options for purchases?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
What should I do for after-hours emergencies or commercial water heater delivery?
For after-hours emergency, will call, or commercial water heater full service delivery, call (800) 217-9480.
Where is Ferguson Industrial located in Richmond and what nearby industrial suppliers are accessible?
Ferguson Industrial is located at 1801 Roseneath Rd, Richmond, VA 23230. Nearby industrial suppliers include Wolseley Industrial Group and American Welding & Construction Supply Inc., making the area convenient for related industrial needs.
Are there automotive or repair services near Ferguson Industrial?
Yes, K & M Tire offers automotive repair services nearby, which can be useful for customers needing vehicle maintenance while visiting Ferguson Industrial.
What dining or recreational options are near Ferguson Industrial for breaks or after visits?
Nearby options include Platinum Club restaurant and Black Lodge cafe for dining, as well as Pedal Pub RVA for tours and recreational activities, providing customers with convenient places to relax or entertain themselves.