Willbanks Metals is a general line steel service center located in Fort Worth, Texas. We are one of the largest service centers in the Southwest United States specializing in heavy carbon products. We offer a wide array of steel products and can fabricate and add value working with each customer’s individual needs. WMI has the ability to cut coil into sheet/plate, provide hundreds of SKU’s of structural long products, distribute discrete plate and add value to all of these. We are a ‘one stop shop’ for the consumer of steel products and fabrication services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.