Most recently owned and operated by Mondelez International Inc., the Toledo team and facility officially became part of the Mennel family in November 2025. They come to Mennel with over 130 years of wheat flour milling experience.
Mennel is a progressive company with a rich history. With 140 years of experience in the flour milling industry, The Mennel Milling Company has recently grown to include other strategic business ventures including over 30 sites in 7 states. This growth has been guided by the vision and leadership of the Mennel family, now in its fifth generation, as well as the hearts and hands of over 1,000 dedicated employees.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.