Business Details
About
Agricultural ServiceLawn Equipment Store
Hutson Inc Big Rapids is your premier John Deere dealer serving Big Rapids, Barryton, Canadian Lakes, Evart, Hersey, Mecosta, Sears, and surrounding central Michigan communities. As part of Hutson Inc's 15 Michigan locations since 2021, we carry on a proud tradition of quality equipment sales and service that began with Voelker Implement Sales and continued through Bader & Sons Co.
We offer a comprehensive selection of new and used John Deere equipment, including turf equipment, agricultural tractors, and compact construction machinery. We're also an authorized dealer for STIHL outdoor power equipment, BOSS snow plows, Honda power equipment, and MANITOU material handling equipment. Whether you're a farmer, landscaping professional, or property owner, we have the equipment to meet your needs.
Our parts department stocks genuine John Deere OEM parts plus parts for most equipment makes and models. We carry filters, fluids, wear parts, attachments, and accessories to keep your equipment running reliably. Our Precision Ag support ensures you have access to the latest agricultural technology and parts.
Our large service facility is staffed by experienced technicians who provide expert maintenance and repair for agricultural equipment, commercial machinery, and property owner needs. We service John Deere and most other equipment brands, offering preventive maintenance, diagnostics, repairs, and warranty work.
Located north of Big Rapids on Business 131 (Northland Drive)
Find us on the east side of Northland Drive, just south of 19 Mile Road. Easy access for equipment pickup and service drop-off.
Visit us today! https://www.hutsoninc.com/locations/big-rapids/
Location
Hours
Reviews
4.4
188 reviews
5 stars
134
4 stars
25
3 stars
10
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality, with some customers praising fast and helpful service, while others reported poor communication and unsatisfactory repairs.
Parts Availability
Customers appreciated the well-stocked parts department and knowledgeable staff, although some experienced issues with incorrect parts and returns.
Customer Experience
Overall, many reviews highlighted friendly and helpful staff, but there were notable complaints about feeling like an inconvenience and lack of follow-up.
Sales Experience
Positive experiences reported in sales, with staff being described as knowledgeable and accommodating, though some customers faced issues with delivery and follow-up.
- RSRobert SnedekerDec 17, 20251.0inexperienced technicians cause me to have my truck towed to another dealership to have the problem corrected huge waste of time and money. a technician should not say they know how to do something and screw it up on a brand new vehicle to where it has to be towed out of John Deere and brought to another dealership to be corrected totally incompetent by all standards.
- RWRodney WalkerDec 2, 20255.0Annual service went as planned. However they didn’t call me when the job was done. I had to call them.
- RCRich CarmodyOct 12, 20255.0Parts staff always friendly, knowledgeable and helpful
- CCCoreySep 20, 20255.0Good Service, always helpful.
- KCKaren CrossonAug 11, 20253.0My husband got a part for his snow thrower and it wasn't the right one so he took it back. They wouldn't take it back saying he broke it but would order another one. The part was just as it was delivered to us so he said no and left. They will not get our business again.
Frequently Asked Questions About Hutson, Inc
Where is Hutson, Inc located in Big Rapids?
Hutson, Inc is located at 18880 Northland Dr, on the east side of Business 131 (Northland Drive), just south of 19 Mile, north of Big Rapids, Michigan.
What are the operating hours of Hutson, Inc?
Hutson, Inc is open Monday through Friday from 7:00 AM to 5:00 PM and Saturday from 7:00 AM to 12:00 PM. The store is closed on Sundays.
What product brands does Hutson, Inc carry?
Hutson, Inc carries brands such as John Deere, Manitou, STIHL, and Liberty Safe.
What types of products are available at Hutson, Inc?
Products include compact utility tractors, riding and zero-turn lawn mowers, construction equipment, utility vehicles, agricultural machinery, equipment parts, gun safes, generators, chainsaws, and other lawn and farm equipment.
Does Hutson, Inc offer equipment service and support?
Yes, Hutson, Inc provides equipment repair, inspections, product support, data management solutions, precision agriculture solutions, and connected support.
Can customers pick up or have products delivered from Hutson, Inc?
Yes, customers can choose in-store pickup or delivery services for their orders at Hutson, Inc.
What are some nearby places customers can visit before or after visiting Hutson, Inc?
Nearby places include Bader & Sons Co. Big Rapids, a retail store; Cardinal Spa and Massage for relaxation; and Beacon and Bridge Market, a gas station and convenience store.
How can I find Hutson, Inc if I am coming via Business 131?
Hutson, Inc is located on the east side of Business 131 (Northland Drive) just south of 19 Mile, making it easily accessible if you are traveling along this route in Big Rapids.
Are there any other agricultural or equipment-related businesses near Hutson, Inc?
Yes, nearby businesses include Voelker Implement Sales Inc, John Deere dealership, and Burnips Equipment, all offering retail or agriculture services that complement Hutson, Inc's offerings.
What social media platforms does Hutson, Inc engage with for updates and support?
Hutson, Inc is active on Facebook, TikTok, YouTube, Instagram, Twitter, and LinkedIn for the latest updates and product support.