Business Details
About
Agricultural ServiceLawn Equipment Store
The store is located north of Big Rapids on the east side of Business 131 (Northland Drive) just south of 19 Mile. In 2015, Voelker Implement Sales was purchased by Bader & Sons Co. In May of 2021 Hutson Inc., purchased the dealership’s 10 Michigan stores and service facilities. We sell and service a full product range of John Deere turf, ag and compact construction equipment, BOSS, STIHL, MANITOU, Precision Ag support, and parts for most makes. A large service facility provides equipment maintenance for agriculture, professionals, and property owners. We proudly serve the Barryton, Canadian Lakes, Evart, Hersey, Mecosta, Sears, and the Big Rapids surrounding areas.
Visit us today! https://www.hutsoninc.com/locations/big-rapids/
Location
Hours
Reviews
4.4
185 reviews
5 stars
132
4 stars
25
3 stars
10
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with many praising the staff as friendly and helpful, while others reported poor service and feeling like an inconvenience.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and expertise, particularly in the parts department, which contributed positively to their experiences.
Parts Availability
The business is recognized for having a well-stocked parts department, with many customers able to find the parts they need quickly.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff being described as helpful and accommodating.
Service Quality
There are significant concerns regarding the quality of service, with multiple customers reporting dissatisfaction with repairs and maintenance work.
- RCRich CarmodyOct 12, 20255.0Parts staff always friendly, knowledgeable and helpful
- CCCoreySep 20, 20255.0Good Service, always helpful.
- KCKaren CrossonAug 11, 20253.0My husband got a part for his snow thrower and it wasn't the right one so he took it back. They wouldn't take it back saying he broke it but would order another one. The part was just as it was delivered to us so he said no and left. They will not get our business again.
- RSRobert SmithJun 21, 20255.0Great service and parts departments, very knowledgeable...
- AMal meJun 4, 20255.0I call and they normally still have the parts for my antique equipment Can always hear the guy on phone flipping threw the pages of a paper catalog
Frequently Asked Questions About Hutson, Inc
Where is Hutson, Inc located in Big Rapids?
Hutson, Inc is located at 18880 Northland Dr, on the east side of Business 131 (Northland Drive), just south of 19 Mile, north of Big Rapids, Michigan.
What are the operating hours of Hutson, Inc?
Hutson, Inc is open Monday through Friday from 7:00 AM to 5:00 PM and Saturday from 7:00 AM to 12:00 PM. The store is closed on Sundays.
What product brands does Hutson, Inc carry?
Hutson, Inc carries brands such as John Deere, Manitou, STIHL, and Liberty Safe.
What types of products are available at Hutson, Inc?
Products include compact utility tractors, riding and zero-turn lawn mowers, construction equipment, utility vehicles, agricultural machinery, equipment parts, gun safes, generators, chainsaws, and other lawn and farm equipment.
Does Hutson, Inc offer equipment service and support?
Yes, Hutson, Inc provides equipment repair, inspections, product support, data management solutions, precision agriculture solutions, and connected support.
Can customers pick up or have products delivered from Hutson, Inc?
Yes, customers can choose in-store pickup or delivery services for their orders at Hutson, Inc.
What are some nearby places customers can visit before or after visiting Hutson, Inc?
Nearby places include Bader & Sons Co. Big Rapids, a retail store; Cardinal Spa and Massage for relaxation; and Beacon and Bridge Market, a gas station and convenience store.
How can I find Hutson, Inc if I am coming via Business 131?
Hutson, Inc is located on the east side of Business 131 (Northland Drive) just south of 19 Mile, making it easily accessible if you are traveling along this route in Big Rapids.
Are there any other agricultural or equipment-related businesses near Hutson, Inc?
Yes, nearby businesses include Voelker Implement Sales Inc, John Deere dealership, and Burnips Equipment, all offering retail or agriculture services that complement Hutson, Inc's offerings.
What social media platforms does Hutson, Inc engage with for updates and support?
Hutson, Inc is active on Facebook, TikTok, YouTube, Instagram, Twitter, and LinkedIn for the latest updates and product support.